Privacy Policy  –  Terms & Conditions

Terms & Conditions & Privacy Policy

Thank you for choosing to book with Oman Desert Private Camp.

We look forward to welcoming you at our property.

While booking with us you are entering an agreement with us. Please read our terms and conditions below.

Prices

The price includes accommodation, dinner and breakfast. The prices are per night per tent.

If you need the full setup private, without other guests, you must choose 2 tents.

Rates, Booking-Confirmation , Commission & Deposit:

All bookings by email are confirmed by email or by booking system, no verbal confirmation.

Cancellation of booking

By making your booking, our agreement is a legal contract and you agree to our terms and conditions. Should travel arrangements change, you must inform us as soon as possible to allow us to re allocate the room(s). Notice of cancellation: if you cancel 3 days before check in date no payments will be due. However if you fail to notify us after this period payment of 1 night will become due.                        

NOTE:   Period: 21.12.2017-06.01. 2018 - 7 days cancellation policy applies. Full payment applies if notice below 7 days.

We can cancel and refund your money any time in case of bad weather conditions or any exceptional conditions.

Payment

Payment can be made cash upon arrival, advanced by transferred to our bank account or by card through online payment gateway. Bank transfers must be early enough to receive the amount before check –in.

To confirm your booking, Credit Card details are required and we will charge 1 USD / EUR for credit card authorization only.

Non-availability of Accommodation

We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would however attempt to find you alternative accommodation, if we were unable to find suitable accommodation our liability would not extend beyond this point.

Pets

Sorry, we do not allow pets inside our property under any circumstances

Liability

Our experienced staff will care for you with best knowledge and explain you the nature life, but we do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or partners.

As your stay with us is at nature, we always try to protect the area much from any danger or harmful nature influence, but we aren’t responsible for any harmful animals or insects may occurs injuries or any risks while you staying at our camp or do trekking or book with us any outdoor activities, these are under your own responsibility. Our staff will assist you with best knowledge and guide you to the next hospital in case of any injury if necessary. Passenger transfers and tours are securely insured by our vehicle insurance.

General information

Vegetarians and special requests are welcome, but we must know the requirements prior to arrival. 

Acceptance of Children

We welcome children of all ages and can arrange Babysitting as well. We can accommodate for young babies and children up to 6 years free of charge, and a travel cot can be provided on request, please inform before arrival.

Children 6-12 Years 20 OMR per person extra charge

Above 12 years will be considered as adult fees of 50 OMR extra charges per person.

Arrival & check in

Check in 15.00pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you arrive earlier than the agreed time, as we will be busy preparing the rooms. However, you may drop off their bags at our office and arriving at the camp at check in time.

It is much appreciated if you will notify us of the estimated time of arrival (a telephone call or email on the day before or morning till 11am of arrival is fine).

All guests must arrive first at our office 14.30-16.30pm in Bediyah for passport scan and checking in from there.

Late arrival procedure

Please ensure you contact us to let us know if you will be arriving later than 17.00pm, and inform us of the new estimated time of arrival, as its more safe to arrive before sunset to the desert.

Room Vacation & check out

We respectfully request our guest to vacate the room by 11.00am, unless otherwise arranged. The room will be ready for re-occupation from 15.00pm, unless otherwise arranged.

Transfers

We are providing return transfers from Bediyah 35 OMR per car up to 4 Person / from Muscat / Nizwa   200 OMR per Car up to 4 person.

Rooms

Eating meals in rooms is not allowed as they can leave after smells and can cause staining if the food comes into contact with bedding or carpets etc. 

We are providing for eating meals our majlis and dining area outside the tents.

Smoking

In our tents and majlis there is a no smoking policy.

Smoking at outside dining area is acceptable.


Wheelchair access

Our camp is not wheelchair accessible, guests must be able to walk short ways in the sand.

Damages and Breakages

We request a respectful taking care while staying at our camp. All our decoration and furniture was carefully chosen to give the best traditional feeling and brought from all over the world, and some items are not replaceable and unique.

All guests are responsible and liable for any breakages or damages, which they cause to the accommodation or its contents. We ask kindly to report any incidents when they occur. We do not normally charge for minor breakages, but we may charge for repair or making good if the damage or breakage is significant

Car Rental Rates  

 

Rates Include

Ø  Mileage limitations 200 kms per day for limited mileage rentals

Ø  Rate includes comprehensive insurance for the geographical territory of Oman

Ø  Vehicle returned should have the same level of fuel at the time of hiring, fuels charges payable extra.

Ø  Minimum rental period 24 Hrs

Collation Damage Waiver (CDW)      OMR 3.500 per saloon car per day.

                                                          OMR 4.000 per 4WD vehicle per day. 

Personal Accident Insurance (PAI)   OMR 2.000 per day.

GPS                                                   OMR 5.000 per day

Additional Driver                                OMR 3.000 per day

Delivery and Drop off to Barka          OMR 35.000 per way 

Eligibility Criteria                                  Should be more than 25 years of age and holding license for 1 year

 

 

Insurance Excess                                                 

Accident excess insurance in case of accident where the hirer is at fault will be OMR 75/- (if CDW is applied) or OMR  150/- (if CDW is not applied)

If the driver is below the age of 25 years then the accident excess insurance will be OMR 150/- (if CDW is applied) or OMR 250/- (if CDW is not applied).

 

Hit and Run (Accident Policy)                 

In case the renter is involved in an accident where the faulty party is absconding/unknown and the case is registered

by ROP (Royal Oman Police)  under a Hit And Run code, irrespective of being culpable for his offence, he has to pay

to the rental car agency the full amount of insurance excess listed on the Vehicle Hire Agreement, however, police report is a must in such cases

 

Chauffeur services:

 

4WD with English speaking guide cum driver = OMR 150 per day

(EXCL. meals and overnight stay / INCL water)

 

We request for you the car only, all cars are subject to availability, in case the requested vehicle is not available,

the Car Rental Company will take care to provide you a similar vehicle.

Our Tours and Rental Cars cancellation policy is 48 hours , below 48 hours full charge applies.

 

www.omandesertprivatecamp.com

Phone +96897255294 | +96892864776

Email: reservations@omandesertprivatecamp.com

Starwatching Private Camp - Bediyah P.C421 | P.O.Box 122 |Ash Sharqiyah |Sultanat of Oman